Customer Service Representative

Informatic Concepts is recruiting Customer Service Representatives to respond to routine inquiries and complaints from internal and external customers regarding financial products and services.

Essential Functions

• Processing routine to complex transactions on-line
• Research and resolve routine to moderately complex problems and inquiries and refer difficult problems to more senior representatives
• Cross-sell or refer products
• Account maintenance
• Report generation and project work

Experience

• 1+ years of customer service
• Proficient in Microsoft Office suite

To apply for this job email your details to ddavis@informaticconcepts.com